Ep 24: The Art of Customer Service in Context of Cultural Differences - with Don Allen

Bill Gates once said: "Your most unhappy customers are your greatest source of learning".

Customer service is something that we experience and that we are a part of every single day. In this podcast episode, Klaudyna and her guest explore the nuances of customer service in the context of cultural differences. They discuss the challenges of providing effective customer service in a globalized world where customers come from diverse backgrounds and have different expectations. You will hear some interesting reflections, stories and perspectives of both Klaudyna and her guest - Don, who have international experience and have a lot to share on this topic. In this episode you will get some insights on how to navigate cultural differences in customer service, including the importance of understanding cultural norms, customs, and communication styles. 

 

Tune in & Enjoy!

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